Call Center Plus: Order Taking Signup
832 W 1455 N
Logan, UT 84321
All Day Every Day
4357532030


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Order Taking Services

 

Please complete this form to sign up for our services.


Date


Your Name
Your Phone Number
Email:(REQUIRED to receive the email from us)
Company
Other name/s your business goes by
Your business address

Your office phone number
Alternate phone number

Are you in need of a toll free number?(See below for toll free number charges)

Your website address (URL)

Your office hours

Time zone of your business

Email address we should send invoices to

Area code you want your forwarding number to start with (we do our best to get the area code you request, but cannot guarantee this).

If/when we need to place an outbound call on your behalf, what do you want the caller ID to show? (default is forwarding number we assign you)

Your business answer phrase:

(Example: Thank you for calling [name of your business]. My name is [our agent's name]. How may I help you?)


Description of your business: What service/product do you provide?


What URL do we use to access your order site?


Does your order site require a username and password? If yes, what are they?


What credit cards do you accept?


Do you accept checks/money orders?

If yes, where should customers mail the check/money order?


Can you create a special site for us to access that is cookie free and graphics free?
Do you accept PO's?
Are we providing answers to FAQ's?

If yes, how will the FAQs and responses be provided to us?


Please list the shipping methods you use to ship orders? USPS, UPS, FedEx, other?

How many days after the order is placed, is the product shipped?

How soon after placing order, does the customer usually receive the product?

Do you have expedited shipping?

Do you ship internationally, including to Canada? If yes, please provide details


Can customers pick up their order from your location?

What is your return policy?


If you provide a warranty, please explain the warranty


If your order site requires a customer email address and the caller does not have email, what email address would you like for us to use?
(example: info@yourcompanyname.com)

If you have a customer service number that customers can call, what is it?

What email address/es do we send messages to?

What is your preferred start date? We do our best to accommodate this date but cannot make any guarantees.

Which billing package below best fits your needs?

Our billing options:

 

4-week (28 day) Billing Cycle (best for those with low call volume or who don't how may calls to expect)

 

Minutes Per Billing Cycle

 

Price Per

Minute

First 100 minutes of first acct

 

$100.00

First 100 minutes of additional accts

 

$90.00

From 101 to 1000 minutes

 

$0.80

From 1001 to 2000 minutes

 

$0.78

From 2001+ minutes

 

$0.75

 

 

Fees are billed in real time and rounded to the nearest second.

 

 

Packaged Minutes Billing Cycle (best for those with a high call volume)

Package Minutes Per Billing Cycle

Price Per

Minute

Billing Cycle Cost

3000 minutes

$0.85

$2,250

5000 minutes

$0.84

$3,700

10,000 minutes

$0.83

$7,300

 

Fees are billed in real time & rounded to nearest second. If you go over package minutes, additional minutes are billed at regular price of $1.00/minute.

 


Legal Notice

More Important Pricing Info:

We charge a one-time set-up fee of $50.00 per hour (most accounts can be set up in one hour or less).

 

If you need an 800 number from us, add $0.10 to above prices and $10.00 per billing cycle.

 

We bill on a 28-day billing cycle. You will receive your invoice by email. (A paper invoice is available upon request. There is an additional $10 fee per billing cycle for this service). 

 

If you choose to pay by credit card, we charge a processing fee of $0.35 per transaction plus 3% of total invoice.

 

If you choose to pay by check, we reserve the right to charge your card if payment is past due (see Service Agreement at end of document. The credit card processing fee will be added to your invoice.)

 

Special projects by bid only. Includes inbound email monitoring, customer service special projects, inbound sales, etc.

Please note: Final bid price for special projects cannot be determined until after this set up form has been reviewed!

 

If we create a Google calendar for your account, we add an additional $50.00 to the set-up fee charges.

 

We will email you a copy of our "Service Agreement" including payment information and terms of service.

  

Call Center Plus
Your Customer Service Call Center!

435-753-2030

CCP