ABC FixIT Co: Sample Emergency
123 E Main
Your Town USA
Mon-Fri 9am-5pm

 

This is an example of the scripting for contacting emergency personnel with instructions to our agents on how to successfully contact your on-call personnel. We will write your script according to your instructions!

Please complete each field below to send yourself a message. The email address field is required so the message will be delivered to you!

Dispatch all EMERGENCY service requests to on call tech, fill out info below, and send message.


Time of Call (this will be programmed for your timezone)


Caller Name
Phone Number
Email:(REQUIRED to receive the email from us)
Name of Business
Address
City, State
Zip
Do you want emergency service or next business day service?
  • Hourly rate for afterhours service calls
    • Mon-Sat: time and a half
    • Sunday-Holidays: double time
    • If next day service, go back and use a next day service link!!!
Select on call technician. He will receive an email. REQUIRED!!! If you do not choose a tech, no one will get the message!!!
Brief description of problem.
List all technicians called and call results.
Memo

Dispatch all EMERGENCY service request calls to on call tech, fill out info, and send message.
 Click Create and Email Message to send yourself a message.The email address field above is required so the message will be delivered to you!



  

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